Can’t find my original review to follow up. I had an allergic reaction to the first deodorant I purchased. Wrote in about it. Was contacted by the company and samples of different product was sent. Works fantastic! No irritation and I like using a natural product made in the USA. Great company and Follow-up. Thank you Jim McL
Dear Jim,
Thank you for taking the time to leave a review for our product. We are so happy to hear we were able to resolve the problem with the intial irritation. We take our customers' feedback seriously and are glad to hear that our team was able to assist you by sending samples of different products. We are delighted that the alternative product worked well for you and that you appreciate using a natural product made in the USA. We strive to provide the best customer service and we are grateful for your support. Thank you for choosing Mountaineer Brand.
Best,
Customer Service Team
I recently ordered a 6-pack of the Mountain Fresh deodorant. I accidentally double-clicked the order button and they sent (and charged me for 2 orders). -They haven't returned any of my emails asking to return the second unopened package for a refund.
Now, as for the Mountain Fresh deodorant, it smells exactly like Kiwi brand shoe polish! -Terrible. I don't mind the shoe polish smell when I'm shining my shoes, but I don't want to smell like that all day long! My wife asked me to put the deodorant sticks in a ziplock bag and throw them away.
I'm going back to my Old Spice...
First time buyer and site visitor. My family has tried going the natural ingredient route and I came across Mountaineer Brand and thought, Hey let's give it a try. Looking forward to getting the items so I. An write a product review
Thank you so much for taking the time to try out our products and leave a review. We're glad to hear that our natural ingredients caught your attention and we hope you love them as much as we do. We can't wait for you to receive your items and share your thoughts with us. Let us know if you have any questions or concerns along the way. Happy shopping!
Excellent site, easy ordering, setup of recurring orders. They focus on you. Like a girlfriend who likes ya!
Hi Emery! Thank you for leaving such a great review. We're thrilled to hear that you had an excellent experience with our site and found the ordering and recurring orders process easy. We strive to focus on our customers. We appreciate your kind words and look forward to providing you with continued top-notch service. Have a fantastic day!
First time customer; ordered the 3-pack and the subscription for every three months. Ordering was easy and the packaged arrived within 5 days. I am really pleased with the product except that as other customers have mentioned, one of the three sticks was "gooey" from the start. About a half inch of the deodorant came off when I removed the protective cover. I'm still using it but a bit messy after application, a tissue helps remove the excess and then on with the day.
As for the performance, couldn't be happier. I am a cattle farmer and out in the summer heat and humidity, every day and most of the day. I may be soaked but the deodorant works extremely well.
Hi there,
Thank you so much for taking the time to leave such a detailed review for our Judge.me Shop Reviews! We are thrilled to hear that you are enjoying our deodorant and that it is performing well for you in the heat and humidity of your daily work on the farm.
We apologize for the inconvenience caused by the 'gooey' stick and we will definitely look into this issue with our production team. In the meantime, we suggest gently warming the stick with your hands before applying to help prevent any messiness. Please contact our support@mountaineerbrand.com for a replacement stick to be mailed to you.
Thank you again for your support and we hope to continue providing you with a great product and experience.
First time trying mountaineer brand.I used the bourbon cypress tobacco post shave balm,it was so soothing and the aroma was amazing.and all you need is a very small amount.
Thank you for the review!
Fantastic product- smells awesome and works great here in the Florida Heat
Thank you for leaving a review!
Love it. The smokey bourbon body wash is awesome, on my 3rd bottle. The 3rd stick of deodorant is coming apart real easy though. First 2 sticks were great, this one not so much. I have one more stick after this, see how it goes but definitely sticking with the body wash. I give it 4 stars because I have to be amazed to give 5 stars. ( I have only given 5 stars only a few times in my life)
Hi Don, Thank you for taking the time to leave us a review. We're thrilled to hear that you're loving our Smokey Bourbon body wash it's one of our personal favorites too! We apologize for any inconvenience with the deodorant, and we'll definitely pass this feedback along to our team for improvement. We appreciate your loyalty and we hope to continue impressing you with our products. Have a great day!
After having a leaving a review i was contacted by the company. They made my concern right and gave me a replacement without issue! Still a Mountaineer products fan and the customer service can’t be beat! I don’t think you will get that kind of service and pride from the big national companies.Supporting small buisness benefits everyone!
Thank you for your feedback! We really appeciate it! :)
Thank you so much. I bought it and they sent it to me. I've been using it for the last 5 days. I do heavy work installing refrigerators and stoves in 4-story buildings without an elevator. My shirt is wet and my armpits are completely odor-free. I can only say a huge thank you to these beautiful rednecks who invented this wonderful product. It doesn't irritate my armpits and smells like baby skin. Thank you, thank you…
Thank you so much for your review and thank you for the feedback!!!
My husband ordered his first bottle of deodorant from Amazon. He loved the product so we placed an order directly from the website. A shipping label was created on 6.23.25 but our package still has not shipped. I have sent two emails to follow up and still not received a response.
This seems odd because other people are stating quick response and quick shipping. I have to disagree.
Fantastic product. Delivered on time and well worth the money.
You have a customer for life!
Appreciate the great review! Thanks!
I saw an add on Instagram but had issues (on my side) with the app/connection. I went to Mountaineer Brand website and it was so easy to find what I wanted. Each item is well described and had to order right then. Will review my goods after I get them delivered.
Great to hear Brandon, appreciate your feedback on our website :)
Fast shipping, easy-to-use website. I was extremely pleased with the scents and will be leaving reviews for each of my orders. Great to support small businesses.
Tieece here. Thanks so much for taking the time to leave a review . We're thrilled to hear that you love the scents and had a great experience with our website and shipping. It means a lot to us to have your support for our small business.
I got the variety pack with the free body wash. My daughter, who would only use antiperspirate deodorant said she really likes these.
After wearing the brand, my t shirt was black under the arms. Never had this happen with any product. Any ideas?
Absolutely amazing Customer Service. Quick replies. Satisfaction guarantee. Professional and kind.
Appreciate you taking the time to write this review Thomas!
I have used your mustache wax for about a year, and I am trying your other products. I’m very satisfied with the body wash and deodorant. I am a proud transplanted Mountaineer, and support WV businesses.
Thanks for your ongoing support Thomas!
Super Service!! Freebies to try products! Awesome product, best I’ve ever used! Fast shipping! Don’t hesitate, try their products now. You want be disappointed!
Thanks for the great review Jimmie! And your support! Awesome beard!
After seeing the video of how to use this product it really works. Glad I didn't return it.
Great to hear Rich, glad your liking it!
Great product from the great state of WV. Believe in takinking care of the small hometown companies that make a great product
Received my smoky bourbon deodorant last week and loving the smell and the healthy ingredients.
I’m really pleased with the results from the deodorant you make. I like the Appalachia fragrance. It’s clean and feels good on.
Thanks for the great review John!
I ordered for the first time, three deodorants. Absolutely love them all. They feel great and smell awesome with a long lasting endurance. And, i'm not sure yet but it seems with the body wash my face isn't as oily as it normally is. Also, knowing they are all natural is an assurance of their safe use for my body. The additional expense is well worth getting away from traditional store purchased brands. My family is from West Virginia so it gives me great pride in purchasing the products you make. Thank you. Dave S.